February 14, 2017
We all know how important the final few months of the year are for nonprofits, many of which see up to 40 percent of their total yearly contributions come in between Thanksgiving and December 31. No surprise, then, that year after year I see nonprofits rushing to get their year-end campaigns out the door and into the hands (and in boxes) of donors. And every year, that mad, crazed rush makes me think of something Benjamin Franklin said: "You may delay, but time will not."
Most of us start each new year with the best of intentions and, if we happen to be in the fundraising game, the goal of starting our various campaigns early. But like a lot of things, especially during the busy holiday season, we often leave the necessary preparation to the last minute and, with time running out, end up falling back on what we've done in the past.
But now that the holidays are behind us and the data have been tallied, it's time to take a look at what worked, what didn't, and how we can improve. As an organization leader, you should start by asking some questions. Are our mailing lists out of date? Have we updated our messaging and graphics in the last few years? Have we tested out any new messaging? Are we getting donors to see the important role they play in the work we do? All are important questions — not just with respect to your year-end campaigns, but for your fundraising throughout the year.
Last year, my colleagues and I sent out more than 250,000 direct mail and email solicitations on behalf of clients. And even though the organizations we worked with had strong year-end results, we noticed a few trends that underscore how important year-end appeals are for nonprofits. With that in mind, here are five things, based on what we learned, that your organization can do to ensure year-end success in 2017: