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4 posts categorized "Career Development"

How to Attract and Retain Next-Gen Talent

December 22, 2016

Talent-magnet-600x400With an entire generation of senior nonprofit leaders about to retire, nonprofit managers have one thing on their minds: hiring and retaining next-generation talent. But according to Nonprofit HR's 2015 Nonprofit Employment Practices Survey, nonprofits are having hiring and retention issues due to a variety of factors, including uncompetitive salaries, an inability to provide sufficient career opportunities, and excessive workloads.

These hiring and retention challenges are why nonprofits need to focus their efforts on employee engagement. My company, Quantum Workplace, surveyed more than 440,000 employees from nearly 5,500 organizations through our 2016 Best Places to Work program and have published the findings in our Engaging Nonprofit Employees: Industry Report. Among other things, the report found that only 58 percent of nonprofit organizations are engaged — putting the nonprofit sector third from the bottom out of eighteen industries.

Is your nonprofit suffering from rotating-door syndrome when it comes to top talent? Does your organization have a strategy to attract talented newcomers and entice them to stay and grow their skills within your organization. Below are three proven ways to attract and retain millennial and Gen Z employees:

1. Emphasize diversity and inclusion. Young people are looking to make a positive impact on the lives of others, so it's no surprise they want to work for organizations that are seen to be fair, inclusive, and diverse. But even though nonprofit employees, in general, are a diverse group, many nonprofits still fall short when it comes to diversity policies, initiatives, and outreach.

With millennials and Gen Zs entering the workforce in huge numbers, this issue has more resonance than ever. Young people want to see organizations actually walk the talk that's embedded in their mission and value statements.

Besides, inclusion isn't just good for employees. McKinsey's 2015 report Why Diversity Matters found that companies in the top quartile for racial and ethnic diversity are 35 percent more likely to outperform the national industry median across multiple benchmarks and indicators. In other words, integrating diversity and inclusion into your organizational culture will enhance both employee satisfaction and your bottom line.

One way to demonstrate your commitment to diversity and inclusion is to encourage frequent one-on-one meetings between team leaders and team members and adopt an open-door policy that encourages employees to express their concerns about diversity-related issues when they arise. You can promote inclusion by giving the entire staff an opportunity to brainstorm together about ways to bring diversity into the organization. And you can give prospective employees a sense of your team's diversity initiatives by posting pictures on your website of group bonding and brainstorming activities and featuring quotes from current employees that capture their positive experiences with your organization's diversity and inclusion policies.

2. Be a trustworthy leader. Younger employees today are looking to leaders to model their values. Sadly, this is a bit of a problem in the nonprofit sector. Our Engaging Nonprofit Employees survey found that only 58 percent of nonprofit employees said they worked for an organization with a strong or somewhat strong ethical culture. At the same time, the survey data ranks trust in nonprofit leadership as the second most important driver of employment engagement.

You don't have to be a rocket scientist to understand that the disconnect between nonprofit employees' expectations and what they actually see in the workplace is undermining the attraction of nonprofit work for many millennials and Gen Zs.

A relatively easy thing you can do to fight this trend and instill more employee confidence in your organization's leaders and managers is to implement a 360 feedback system. Start by surveying members of the organization to understand what they need from their managers in order to perform at a high level. As managers process that feedback and modify aspects of their own behavior, you'll be surprised how quickly younger employees begin to accept that the people leading the organization have their best interests at heart.

Another common misconception about millennials and Gen Zs is that they are devoted to screens. However, the Gen Y and Gen Z Global Workplace Expectations Study found that 53 percent of Gen Zs prefer face-to-face communication for most workplace activities. Keep that in mind the next time you're getting ready to send an email or Slack message to a younger employee.

3. Accentuate the positive. Nonprofit employees want to be assured the future is bright — for themselves as well as the organization they've committed to. And as boomers start to retire in significant numbers, millennials and Gen Zs will be expected to use their skills to make an impact and lead the organization into that bright future.

You can enhance the attractiveness of your nonprofit as a great place for millennials and Gen Zs to wok by tapping into their optimism in your job descriptions. Provide specific examples of how your organization is living up to its mission and values and how the open position is all about making life better for others. Also be sure to list any continuing education opportunities your organization makes available to younger employees.

Remember, too, that many young employees aren't yet confident in their skills and so are unclear about what their future with an organization could be. Recognition software makes it easy to reward younger employees and let them know their work is respected and appreciated by their peers, which in turn builds their confidence and deepens their engagement with the organization and its mission.

So there you have it — three things any nonprofit can do to increase its attractiveness to millennial and Gen Z employees. We're the future, what are you waiting for?

Natalie_hackbarthIs your nonprofit doing something creative to attract and retain millennials and Gen Zs? Let us know in the comments section below!

Natalie Hackbarth is the inbound marketing manager at Quantum Workplace, a company dedicated to providing every organization with quality engagement tools.

[Review] 'The Happy, Healthy Nonprofit: Strategies for Impact Without Burnout'

November 04, 2016

Beth Kanter and Aliza Sherman are successful nonprofit tech pioneers, social media experts, in-demand trainers and speakers, and the authors of several books. Both have also experienced professional burnout and view self-care as a critical aspect of any nonprofit professional's job, especially if she or he is engaged in mission-based social change work.

Bookcover_Happy Healthy NonprofitIn The Happy, Healthy Nonprofit, Kanter and Sherman address the problem of burnout with, as blogger Vu Le writes in the book's introduction, "their signature humor, piercing insight, and concrete advice." In the process, they also present "a compelling argument for why we burn out and why it is important for all of us to take care of ourselves and each other...."

To avoid something like burnout, you have to understand its causes and symptoms. That is the focus of the book's first chapter. In addition to common problems such as general work-related stress, the ubiquity of technology, and information overload, certain aspects of nonprofit work contribute to burnout, write Kanter and Sherman. Many of them fall under the rubric of the "nonprofit starvation cycle," a "vicious" dynamic that begins with funders' unrealistic expectations about how much money it takes to staff and operate a nonprofit and results in nonprofits "misrepresenting their costs while skimping on vital systems." Other challenges unique to nonprofit work include the "scarcity mindset" (the belief that there is not enough of what your nonprofit needs to go around), the "indispensability myth" (a pronounced correlation between work and one's identity), and underinvestment in leadership development. Together, write Kanter and Sherman, these factors can lead to emotional exhaustion, cynicism, and a lack of personal effectiveness and accomplishment.

Having examined the causes of burnout, they then address the issue of self-care, which they break down into "Five Spheres of Happy, Healthy Living." Sphere 1 is the individual's relationship to him or herself — mentally, physically, and spiritually; if any aspect of this sphere is neglected, all others suffer. Sphere 2 is our relationship with others, including family, friends, acquaintances, strangers, and people in our communities (both online and off). Sphere 3 is our relationship to our environment (both indoors and out). Sphere 4 is our relationship to work and money (but also includes our relationships with co-workers). And Sphere 5 is our relationship to technology (continuous exposure to which can negatively affect your well-being).

The next step for Kanter and Sherman is self-assessment. In researching the book, they reviewed a number of existing assessment instruments and then, based on that review, developed four new tools and worksheets: the Nonprofit Burnout Assessment (to help you recognize whether you're on the path to burnout); Your Current Reactions to Stress (to help you gauge positive and negative behaviors in response to stress); a Current Self-Care Behaviors and Stress Triggers Reflection Worksheet (an addendum to the previous assessment); and Individual Self-Care Assessment and Checklists (which enable you to assess your self-care habits and practices against the "Five Spheres" framework). According to Kanter and Sherman, self-assessment, when conducted honestly, helps us identify stress triggers in our lives, negative and positive responses to those triggers, and areas where we may need to set boundaries. With that information in hand, we can then build healthier routines and habits.

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Most Popular PhilanTopic Posts (August 2016)

September 03, 2016

"By all these lovely tokens September days are here, with summer's best of weather and autumn's best of cheer...." ~ Helen Hunt Jackson

Ah, summer, we hardly knew you. Hope you're enjoying your long weekend and getting to spend some of it with family and friends. While you're waiting for beverages to chill and the grill to get hot, check out some of the posts PhilanTopic readers gave a big thumb's up to in August.

What did you read/watch/listen to in August that made you pause, made you think, made you hopeful? Feel free to share with our readers in the comments section below. Or drop us a line at mfn@foundationcenter.org.

Memorializing Veterans by Helping Those Who Are Here

May 26, 2016

Soldier-and-daughter-300As America draws down its forces after fifteen years of military conflict in Afghanistan and Iraq, Memorial Day seems like a particularly good occasion to share lessons and stories from a coalition of foundations and corporate funders that is working to help veterans and their families.

A projected one million soldiers will return to civilian life between now and 2020. While many service members make that transition without event, others struggle to overcome the lack of dedicated pathways to affordable education, for themselves and their children, or to prepare themselves for a job in the civilian sector.

What's more, many veterans do not receive adequate support as they wrestle with these challenges. That is why the Philanthropy Joining Forces Impact Pledge has secured commitments from more than thirty-five foundations and corporations to invest nearly $285 million to support those who have served our country as they transition back to civilian life.

The PwC Charitable Foundation joined this group eight months after making a five-year, $5 million-plus commitment to support some of the best veterans service organizations in the country. Our work with veterans and the organizations that support them has been a learning experience. The challenges veterans face are complex and different for each individual. However, if we really want to make a lasting, sustainable impact, we have learned that we need to:

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