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270 posts categorized "Communications/Marketing"

Weekend Link Roundup (December 13-14, 2014)

December 14, 2014

Nutcrackers-christmasOur weekly roundup of noteworthy items from and about the nonprofit sector....

Agriculture

On the George and Cynthia Mitchell Foundation blog, David Festa, vice president for ecosystems at the Environmental Defense Fund, suggests that if "we're going to meet growing needs for food and water,...[b]usiness as usual just isn’t going to cut it." But, adds Festa, there are reasons for optimism, as retailers, food companies, agribusinesses, farmers, and ranchers all rethink their roles in the food supply chain to do more with less while improving the ecosystems on which they, and all of us, depend.

Civil Rights

Interesting look by the New York Times  at police shootings in New York City in 2013, the last year of the Blo0mberg administration. According to an annual NYPD report released early in the week, shooting by officers, "whether unintentional or in the course of confrontations with suspects," fell to 40, from 45 in 2012, and were down from an eleven-year high of 61 in 2003.

Communications/Marketing

Guest blogging on Nancy Schwartz' Getting Attention! blog, Allison Fine, author of the recently released Matterness: What Fearless Leaders Know About the Power and Promise of Social Media, suggests that the secret to succeess in today's social media-driven world is to communicate with people instead of at them.

Speaking of a "world gone social," what are the attributes of CEOs who "get" social media? Ted Coiné and Mark Babbitt have the answers in the Harvard Business Review.

Data

On the Markets for Good site, Beth Kanter shares ten ideas about how to find to data-nerd types to help enhance your organization's data collection and analysis capabilities.

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Weekend Link Roundup (December 6-7, 2014)

December 07, 2014

9626_Northern_Cardinal_02-10-2010_2Our weekly roundup of noteworthy items from and about the nonprofit sector....

Communications/Marketing

On Beth Kanter's blog, Jay Geneske of the Rockefeller Foundation announces the launch of Hatch, a digital platform that connects nonprofit practitioners with resources designed to help them "craft, curate and share impactful stories."

Diversity

Writing in the Nonprofit Quarterly, Derwin Dubose, co-founder of New Majority Community Labs, a social venture that works to empower communities of color to identify and solve their own challenges, argues that the nonprofit sector has a "Ferguson problem" of its own: too few people of color in positions of leadership. As a result, writes Dubose, "people of color are relegated to being mere recipients of philanthropy rather than becoming active partners in their communities' success."

Education

NPR, which seems to be doing a lot more reporting on the social sector of late, takes an in-depth look at Teach for America as the controversial organization celebrates its twenty-fifth year.

Giving

Nice piece by Peter Sims, co-founder of Fuse Corps, a social venture that gives up to twenty professionals a year the opportunity to help governors, mayors, and community leaders across the country bring about social change, on the origins and evolution of the #GivingTuesday movement. CauseWired president Tom Watson, who has been a "friendly skeptic" of #GivingTuesday in the past, also has some interesting thoughts about the success of the movement and how that success may portend a major shift in the way we give, volunteer, and organize around social causes.

No matter how you slice it, #GivingTuesday 2014 was a resounding success. If your nonprofit failed to capitalize on the buzz and good feeling surrounding the event, now is the time to start planning for #GivingTuesday 2015, writes Nancy Schwartz on her Getting Attention! blog.

What's driving next-gen giving? On the Forbes site, the Northwestern MutualVoice Team shares some findings from a 2013 survey conducted by 21/64, an organization that studies generational giving, and the Dorothy A. Johnson Center for Philanthropy.

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Weekend Link Roundup (October 11-12, 2014)

October 12, 2014

Flock-of-migrating-cranesOur weekly roundup of noteworthy items from and about the nonprofit sector....

Communications/Marketing

On the Kauffman Founders School blog, Neil Patel explains why email marketing  trumps social media.

Although he's primarily talking about news, Robinson Meyer, an associate editor at The Atlantic, explains how social media has become the new press release, with lessons for all of us.

Giving Pledge

According to this short Bloomberg TV segment, Mexican billionaire Carlos Slim Helú, the second richest man in the world, will not be signing the Giving Pledge anytime soon.

Impact/Effectiveness

In the second installment of a two-part series on the Markets for Good site, Peter York, the founder/CEO of Algorhythm, an "impact science organization that combines social science, outcome measurement, next generation analytics and technology to place highly accurate and actionable insights into the hands of social change agents,"argues that it's "time for the social sector to try out the method that medicine, psychology, business, economics and ecology have been using for a long time: the observational cohort study (OCS)."

Crain's Chicago Business has a good article about a group of investors led by Chicago billionaire J.B. Pritzker that plans to invest $16.9 million in "an innovative financing scheme that allows Chicago to expand pre-kindergarten programs for more than 2,000 low-income children over the next four years." According to the Chronicle of Philanthropy, this is the fifth social impact bond to be announced in the U.S.

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Weekend Link Roundup (September 20-21, 2014)

September 21, 2014

The link roundup is back, just in time for the autumnal equinox and what some are calling the largest climate change-related demonstration in history. Lots of other things happening as well, so let's get to it....

Charity

Writing in TIME, Jean Case, CEO of the Case Foundation, reminds us that the National Football League is full of players and coaches who exemplify the word "character" and work tirelessly off the field to make a difference in their communities.

On the CoinDesk site, Tanaya Macheel reports that United Way Worldwide has announced it now accepts donations in bitcoin, becoming the latest charitable institution to accept the digital currency.

Communications/Marketing

In the latest installment of her "Big Idea" podcast for the Chronicle of Philanthropy, Allison Fine speaks with Internet pioneer and Cluetrain Manifesto co-author Doc Searls about the "intention economy" and the movement to put customers' needs and desires before those of your business or organization.

On the GrantCraft blog, Marc Moorghen, communications director at the Conrad N. Hilton Foundation, ponders a question that most of us have asked at one point or another: What is communication all about?

And on her blog, Beth Kanter, recently returned from co-facilitating the "Impact Leadership Track" at the NTEN Leading Change Summit, addresses another good question: Does rigorous data collection thwart effective storytelling by nonprofits?

Education

In the Stanford Social Innovation Review, Betsy Doyle and Mike Perigo, a partner in and the head of the education practice at the Bridgespan Group, look at the efforts of district officials and local funders in Memphis, Tennessee, to improve the quality of instruction in Shelby County, where sixty-eight public schools are ranked in the bottom 5 percent in the state in terms of academic achievement. According to Doyle and Perigo, those efforts will be based on "a three-pronged talent strategy focused on: 1) retaining great teachers, 2) developing local teacher talent, and 3) recruiting national talent."

In an op-ed in the Washington Post, Teach for America co-founder and CEO Wendy Kopp defends her teacher-training organization from a spate of recent criticism "based on misrepresentation and toxic rhetoric." The impact of TFA, she writes,

is clear. Twelve years ago, D.C. students were scoring at the bottom compared with their peers in other large cities. Today, although there is still much to be done, schools in the nation's capital are improving faster than any other urban district's. This change is the result of the efforts of many people, but without Teach for America alumni, we'd lose much of the energy behind it. We'd lose schools chancellor Kaya Henderson and much of her cabinet, the mayor's deputy for education, the state superintendent, the past four "Teachers of the Year," the managers of the school principals, 20 percent of principals, hundreds of teachers and the leaders of many nonprofits working to support schools and students.

Would the United States really be better off if thousands of outstanding and committed people did not apply to Teach for America? We should be cheering those who devote their energy to working alongside others to meet the extra needs of our most marginalized kids. Not all of them will be teachers forever. But teachers can't solve this problem alone. We also need those who choose careers in education administration, policy, public health, law and business, who will carry with them the conviction and firsthand experience to lead change from outside the classroom....

Impact/Effectiveness

In the Stanford Social Innovation Review, Mary Kopczynski, Jesse Fripp, Katie Early, David Jeromin, and Topher Wilkins dissect four myths that have grown up around the emerging field of impact investing and then explain why it's important for everyone in the social sector "to understand the impact space as a middle ground — an ecotone — between the traditional philanthropic space and the traditional commercial space."

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Weekend Link Roundup (July 26-27, 2014)

July 27, 2014

War_declaredOur weekly roundup of noteworthy items from and about the nonprofit sector....

Civil Society

It was an interesting week for the Hewlett Foundation's recently announced Madison Initiative, "an effort to improve Congress by promoting a greater spirit of compromise and negotiation." On the Inside Philanthropy site, Daniel Stid, the director of the initiative, responded to a critique of the initiative by IP's David Callahan. And in the Stanford Social Innovation Review, Maribel Morey, an assistant professor of history at Clemson University, criticized the "one-dimensional democratic theory" behind the initiative. To which Larry Kramer, the foundation's president and a consitutitional historian in his own right, responded in the comments section with an impassioned defense of the effort. The last word, however, belongs to Morey, who responded to Kramer with an impassioned comment of her own. A great dialogue around a critically important topic.

Communications/Marketing

Very good Q&A on the Communications Network blow with longtime network contributor Tony Proscio about the dangers of jargon and how to avoid them.

On the Hewlett Foundation blog, Ruth Levine, head of the foundation's Global Development and Population Program, expresses some frustration with the fact that the foundation's current or prospective grantees tend not to "inquire about our strategic direction...[and] seem quite satisfied to hear a superficial answer. We almost never see a quizzical look," she adds,

let alone hear questions like, "When you talk about policies that affect women's economic empowerment, are you thinking about active labor market policies like job training, or macroeconomic policies that expand growth in sectors that tend to employ women?" It's those sorts of questions that uncover the thinking behind the words, and help explain why we might fund one project or organization and not another.

The cost of having a conversation where only one side is asking questions is high. We're not getting enough feedback on whether our strategies makes sense to others with different perspectives and experience. In the absence of specifics, people may spend time proposing work that we're unlikely to fund. We get comments through anonymized surveys that we are opaque, and we spend hours writing and rewriting website text that in the end doesn't clarify much at all.

Levine ends with this: "Am I asking for an inquisition in every conversation? No. But I am suggesting that there is only one way to truly understand why we do what we do: Ask."

Environment

In this four-minute video, Paul Polak, the author of Out of Poverty: What Works When Traditional Approaches Fail and (with Mal Warwick) The Business Solution to Poverty: Designing Products and Services for Three Billion New Customers, explains why poverty is "the single biggest disruptive factor for the environment" globally.

Grantmaking

Grantmakers for Effective Organizations has published a new resource, The Smarter Grantmaking Playbook, that's designed to help grantmakers collaborate, strengthen relationships with their grantees, support nonprofit resilience, and partner with their grantees to learn and continuously improve.

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Is Your Nonprofit Ready to Play a Leading Role?

July 14, 2014

Feldmann-headshotIs our organization relevant?

If you work for a nonprofit, you've probably asked yourself that question more than once. Concerns about relevancy stem from the most challenging aspect of organizational sustainability. Unfortunately, even when your cause is viewed as "relevant," your organization may not be viewed in the same way. And while the activist in you may feel that relevancy is overrated and that you didn't dedicate your life to a cause so that you could spend your days worrying about who's "hot" – and who’s not – the fact of the matter is that organizations perceived as "relevant" typically are the ones that receive the most attention, the most financial support, and the most acclaim.

Relevancy, by definition, means being closely associated with a topical cause or issue. A relevant nonprofit is a nonprofit that can speak to an issue with authority and has its thumb on the pulse of activities around that issue.

In other words, an organization is relevant if:

  1. it is a leading voice in the ongoing conversation/debate around its issue or cause
  2. it is recognized as a connector/convener with respect to its issue or cause.

I often tell my clients to think about their particular issue or cause as if it were a play, complete with actors in lead roles and a supporting cast. If an organization wants to be relevant, it needs to do whatever it can to ensure that it has a lead role in the play.

Playing the Lead

There's no shortage of nonprofit organizations or causes worth donating to in the world – a fact that goes a long way toward explaining the fierce competition that exists among organizations in the social sector.

With so many organizations vying for dollars and attention, it's to be expected that a few will emerge from the crowd and be recognized as the leading voice on their respective issue or cause. How do you know who they are? When funders convene, those organizations are usually in the room and/or a part of the conversation. They're the ones new donors are most likely to be familiar with and trust. They're the ones other organizations look to for their cues and people expect to be persuaded and moved to action by. They lead and others follow.

And if an organization has the chops to play the leading role, it usually has at least two or three people in roles that are critical to projecting its competence and capacity:

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Weekend Link Roundup (July 5-6, 2014)

July 06, 2014

Iced tea_arrangementWe were out of pocket last week, so we've included a few items we missed in this week's roundup of noteworthy items from and about the nonprofit sector....

Black Male Achievement

Philadelphia mayor Michael Nutter argues in a post on the HuffPo's Black Voices blog that three myths are hurting young black men and boys:

  1. Myth: America has progressed enough as a nation that black men and boys have an equal opportunity to be successful.
  2. Myth: Black-on-black violence only affects the black community.
  3. Myth: Helping young black men succeed is not government's problem.

Communications/Marketing

On the Philanthropy Front and Center - Cleveland blog, guest blogger Brian Sooy, president of design and communications firm Aespire, considers four dimensions of communications that have the potential for strengthening the culture of any mission-driven organization.

Data

Jeff Edmondson, managing director of the Strive Network, Ben Hecht, president/CEO of Living Cities, and Willa Seldon, a partner with the Bridgespan Group, weigh in with a nice HuffPo piece on the transformative power of data.

Data may have the power to transform, but in a follow-up to a post on the Markets for Good blog he penned about the death of evaluation, Andrew Means, associate director of the Center for Data Science & Public Policy at the University of Chicago, suggests that nonprofits still have a long way to go in learning how to use it to improve their effectiveness and impact.

Can data sometimes do more harm than good? Absolutely, says Robert J. Moore, chief executive of RJMetrics, on the New York Times' You're the Boss blog. In particular, writes Moore, there are three situations in which he has learned to second-guess the data-driven approach: when the costs are too high; when the results won't change your mind; and when following the data means betraying your vision.

Economy

Very good post by John Hagel, co-chair of the Deloitte Center for Edge Innovation, in response to Harvard historian Jill Lepore's recent New Yorker article dismissing Clayton Christensen and his theory of disruptive innovation. It's a bit of a long read, but Hagel's main thesis is that two forces – economic liberalization and exponentially improving technology –are "systematically and substantially" reducing barriers to entry and movement on a global scale while causing businesses and institutions to "fundamentally re-think" their models and arrangements. "Bottom line," writes Hagel, "[these two forces] are catalyzing more opportunity for players to adopt new approaches that can be highly disruptive...[and] increasing both the motivation and ability of players to pursue these disruptive
approaches...."

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Talk Your Way to the Top: Why Old-School Communication Skills Are the Competitive Edge New Grads Need

June 07, 2014

Millennial_commsYou've just graduated from college and are (justifiably) proud of your accomplishment. But as you head into the workforce, don't expect your new credentials or your great GPA to do the heavy lifting for you. Geoffrey Tumlin warns they don't matter nearly as much as your ability to articulate, influence, persuade, and connect. These days, innovation and collaboration rule, and without the skills you need to do both, even the most prestigious degree is just a piece of paper.

"What stands out to hiring managers are great communication skills," says Tumlin, author of Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life. "Can you pitch an idea to a supervisor? Can you build a consensus among group members? Can you build rapport with a client

"Gen Yers will need much more than 'just an education to get the attention of hiring managers and bosses," he adds. "Any new grad who struggles with communication will need to boost those skills in order to get ahead."

Below, Tumlin shares eight communication lessons from the book that will give you the competitive edge you need, now and throughout your career:

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Most Popular PhilanTopic Posts (May 2014)

June 01, 2014

It was a rough month for Typepad, the blogging service/platform used by tens of thousand of blogs, including PhilanTopic. On two separate occasions during the month, the platform was subjected to significant DDoS (distributed denial-of-service) attacks that knocked it completely offline. In fact, we were down for the better part of six days. Despite the inconvenience, it was a busy month here, as some of our favorite contributors -- Allison Shirk, Derrick Feldmann, and Foundation Center president Brad Smith -- checked in with popular posts. Here's another chance to catch up on some of the things you may have missed....

What have you read/watched/listened to over the last month that made you think, surprised you, or caused you to scratch your head? Share your finds in the comments section below....

Justin Bieber vs. the Gates Foundation

May 21, 2014

When it comes to social media and "crowds," the largest philanthropic foundation in the world is no match for Justin Bieber. Not even close. As the graphic below shows, over the thirty-day period from November 3 to December 3,"Justin Bieber" was mentioned in 40,596,304 tweets while the "Gates Foundation" appeared in just 4,765.

Bieber_vs_gates

This somewhat crazy comparison offers some important lessons for philanthropy as foundations struggle to measure their grantees' (and their own) online impact.

Lesson #1 — "Crowdsourcing" requires a CROWD

The professionals that really understand crowdsourcing work for companies like eBay, not for philanthropic foundations. But like most of us, foundation program officers have learned enough about all this stuff to be dangerous and increasingly pepper their grantees with questions and suggestions about crowdsourcing. Crowdsourcing works best when knowledge can be built on the clicks of very large numbers of people involved in relatively simple market-based activities such as shopping and travel, or where new markets can be created, as we are beginning to see with crowdfunding. Crowdsourcing in the philanthropic space, on the other hand, has by and large been a failure, and there is a trail of dead wikis to prove it.

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Weekend Link Roundup (May 10-11, 2014)

May 11, 2014

Our weekly roundup of new and noteworthy items from and about the nonprofit sector....

Net_neutralityArts/Culture

In an op-ed in the Washington Post, David Skeel, a professor of bankruptcy law at the University of Pennsylvania Law School, argues that the $816 million art-for-pensions deal to keep the Detroit Institute of Arts collection intact and in the city fails to protect all creditors equally and, therefore, is probably illegal.

Communications/Marketing

On Beth Kanter's blog, Jay Geneske, director of digital at the Rockefeller Foundation, shares the thinking behind the foundation's decision to underwrite a project that looks at the role digital technology can play in elevating the practice of storytelling as a way to inspire action on behalf of the poor and vulnerable. Findings based on the foundation's initial convenings have been packaged in a report, Digital Storytelling for Social Impact, that's embedded in Geneske's post or can be downloaded here.

Education

In a post on the Campaign for America's Future blog, Jeff Bryant, editor of the Education Opportunity Network site, looks at a handful of recent reports that call into question the efficacy of private charter schools.

Environment

Nice two-part interview on the Greenpeace USA blog with environmental activist and documentarian (The Story of Stuff) Annie Leonard, who earlier this week was named to lead the organization.

The announcement by Stanford that it was divesting its endowment of investments in coal companies has officials at other colleges and universities feeling the heat, writes Jonathan Berr on CBS' Moneywatch site. But in the New York Times, op-ed contributor Ivo Welch, a professor of finance and economics at UCLA's Anderson Graduate School of Management, argues that "[i]ndividual divestments, either as economic or symbolic pressure, have never succeeded in getting companies or countries to change."

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Weekend Link Roundup (May 3-4, 2014)

May 04, 2014

Our weekly roundup of new and noteworthy items from and about the nonprofit sector....

Run_for_the_rosesCommunications/Marketing

On the Hewlett Foundation's Work in progress blog, Heath Wickline, a communications officer at the foundation, poses a good question: What is a foundation Web site for? Whatever the eventual answer, Wickline admits that he and his colleagues have "the nagging feeling that we can and should be doing more. The [foundation], like many of our peers," he adds,

is sitting on a huge amount of data that comes out of our grantmaking. We believe it could be valuable to a wider audience: policymakers, funders contemplating grantmaking in fields where we fund, nonprofits who wouldn't be eligible for a grant, but whose work is adjacent to what we fund. We regularly conduct evaluations of our strategies to determine what's worked and what hasn't. And the end result of much of our grantmaking is research that could have important implications for policy. Our commitment to transparency means we can, and should, do everything in our power to ensure that all of that information is not only available, but easy to find and to use....

The Ford Foundation also is building a new Web site and, through an Un-Survey, is asking all of us to tell it what kinds of questions the site should answer. A clever and creative idea.

On the Markets for Good blog, Peter Grundy, the "father of the infographic," credits his invention to two ephiphanies, one in 1990 ("good information design is not about visualizing information but about visualizing our opinions of information" and the second ("making things simple is complicated") in 2000.

Education

On her blog, Diane Ravitch responds to Alexander Nazaryan, the author of a Newsweek piece rebuking Louis C.K. for slamming Common Core standards.

Impact/Effectiveness

In an important post on the McKnight Foundation blog, Kate Wolford, the foundation's president, offers a few thoughts on the foundation's decision to invest $200 million, roughly 10 percent of its current assets, in four impact investment categories: mission-related investments via public markets, mission-related investments via private markets, mission-driven investments, and program-related investments.

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Most Popular PhilanTopic Posts (April 2014)

May 01, 2014

Infographics, a book review, and good advice for nonprofit communications pros and individuals thinking about starting their own nonprofit organization -- like the weather, April here at PhilanTopic was all about variety. It was also a big month for vacations, so here's another chance to catch up on some of the things you may have missed....

What have you read/watched/listened to over the last month that made you think, surprised you, or caused you to scratch your head? Share your finds in the comments section below....

Has the Word 'Impact' Lost Its Impact?

April 23, 2014

(Derrick Feldmann is president of Achieve, a creative research and campaigns agency based in
Indianapolis. In his previous post, he shared a design strategy for resource-constrained development pros.)

Feldmann-headshotTwo years ago, I wrote an article about the use of the word innovative in our field. The gist of the article was that those who trumpet the fact they are innovative probably aren't, and that, conversely, truly innovative organizations aren't in the habit of publicly defining themselves as "innovative."

In this article I want to look at another word that is getting a workout. It's not sustainability, community, or empower -- although our sector could walk away from all three of those and not be any worse for it.

No, the word I want to consider is impact.

March and April are conference season in the nonprofit sector, which means I have plenty of opportunities to hear what other fundraisers and nonprofit marketers are doing to inspire donors to give. Recently, I got together with some fellow fundraisers at one of these conferences to talk about our different approaches to asking for money. During our conversation, I heard the word impact (in its various forms) used at least five times. In fact, when I think about it, the word was everywhere at that particular conference, from exhibit booths, to program materials, to live Twitter feeds from sessions with titles such as:

  • Impact Investing
  • How to Get Donors to Understand Your Impact
  • Impact Fundraising – Truly Getting Donors to Give to Your Cause
  • Marketing Impact to Your Volunteers
  • Training Your Board on Your Mission and Impact

I mean, if the word had a publicist, she'd be getting rich from a job well done!

As you might imagine, after a couple of days of this I began to examine my own use of the word. Surrounded by others who spoke the language fluently, I realized I had adopted their patterns of speech and even used the word five times in the presentation I gave at the conference.

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Weekend Link Roundup (March 29-30, 2014)

March 30, 2014

Our weekly roundup of new and noteworthy items from and about the nonprofit sector....

April_showersCommunications/Marketing

In a guest post on the Communications Network blog, the Barr Foundation's Stefan Lanfer shares some lessons he and his colleagues have learned about communicating in times of change. The first two are simple but powerful: know what you want to communicate, by word and by deed; and know what you don't want to communicate. Check out Lanfer's the post for three more things the foundation got right.

Education Reform

Public school advocate Diane Ravitch has posted a draft version of of remarks made at an education conference earlier this month by Dissent contributor Joanne Barkan on the topic of how to criticize the role of "big philanthropy" in education reform

Fundraising

In today's New York Times, Arthur C. Brooks, president of the American Enterprise Institute, lets readers in on a well-kept secret: Fundraising is fun. The "magic" of raising money for a cause or organization, writes Brooks,

goes even deeper than temporary happiness or extra income. It creates meaning. Donors possess two disconnected commodities: material wealth and sincere conviction. Alone, these commodities are difficult to combine. But fund-raisers facilitate an alchemy of virtue: They empower those with the financial resources to convert the dross of their money into the gold of a better society....

On the Relationship Science blog, Kathy Landau, executive director of the National Dance Institute in New York City, makes an impassioned case for seeing data and relationship building "as mutually beneficial rather than mutually exclusive."

Grantmaking

In a post on the GrantCraft blog, Grant Coates, president and CEO of the Miles Foundation in Fort Worth, explains how a reevaluation of the foundation's grantee selection process helped him and his colleagues realize that leadership often is what separates a "good" grantee from a "great" grantee. "The presence of powerful leadership," Coates writes, "is almost tangible – it's a spirit that employees exude, a confidence that the organization embodies, and an impact that's measurable – true leadership is, in short, a game-changer in the grantee selection process."

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