345 posts categorized "Fundraising"

Are You Too Predictable?

May 28, 2018

Yes-n-maybeEarlier this month, I got the kind of call that so many donors get from the organizations they support.

"Derrick, great to hear your voice. It's been a while. I'd like to sit down and share an update on our work, get your thoughts on our progress, and see if you’d be interested in talking about ongoing support."

This from an organization that calls me once a year. Like clockwork. The first week of May — just in time for the organization's fiscal-year-end close.

I know what you're thinking. Shame on them for calling just once a year. But actually, the decision to call annually was at my request. Before I made the request, they would send someone to visit with me over coffee two or three times a year, and we would always have the same conversation:

  • How is my family
  • How is work, and have I traveled to any new destinations lately
  • Quick update on his or her family
  • Quick update on what's new at the organization
  • Update on my last gift and how my dollars were used
  • Earnest request for a gift renewal

Not that there's anything wrong with that kind of exchange or the topics we covered. It's just that it's the same each and every time. As in: predictable. 

It's not really a surprise, because the organization itself is stable, efficient, and reliable. I expect a certain level of impact no matter what I do or how much I give. If I give X, I'll get Y 99 percent of the time.

Which is wonderful for donors who are looking to back sure things — and donors who want their donations to result in predictable programmatic impact. I honor and wholeheartedly support that position. I want that, too.

But the problem with being a predictable organization is that you may wind up being taken for granted. And let's face it, not all donors are looking for predictable. Some donors are attracted to new, different, and out-of-the-box. It's the way they're wired.

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Weekend Link Roundup (May 26-27, 2018)

May 27, 2018

Memorial-day-reduxOur weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Civil Society

You don't want to, but you know — for the sake of our democracy — that you should. Talk, that is, to people you don't agree with. John Gable, CEO and co-founder of AllSides.com and AllSidesForSchools.org, shows you how.

Climate Change

Nonprofit Chronicles blogger Marc Gunther offers a hard look at "climate philanthropy" — and "the way in which the groupthink of big climate funders has helped to give us a U.S. climate movement that is neither driven by evidence nor politically powerful."

Education

The 2017 National Assessment of Educational Progress (NAEP), often referred to as "the nation's report card," has been released, and on Valerie Strauss' Answer Sheet blog, Carol Burris, executive director of the Network for Public Education, a nonprofit education group advocating for traditional public schools, looks at what some reformers have said about NAEP scores in the past and compares them to what they said this year.  

Fundraising

In a guest post on the Center for Effective Philanthropy blog, Amy L. Cheney, president/CEO of Crayons to Computers and formerly vice president for giving strategies at the Greater Cincinnati Foundation, reminds fundraisers that in this uncertain environment, "building relationships with donors will continue to be critical," as will remembering that "a donor must believe in the cause and feel that the organization’s values affirm and strengthen her own."

Health

"At the core of the nation’s drug pricing problem is one fundamental fact," writes Commonwealth Fund president David Blumenthal. "Drug companies enjoy government-sanctioned and -enforced monopolies over the supply of many drugs."

Inequality

The big takeaway from a St. Louis Fed report based on demographic and financial information provided by 6,254 families? Your income and overall wealth-accumulating power are strongly influenced by your parents' race and whether they went to college. Jenny McCoy, a Boulder-based journalist, reports for the Colorado Trust. 

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What's New at Foundation Center Update (May)

May 17, 2018

FC_logoThe flowers are blooming (and allergies raging!), and Foundation Center work is springing ahead through conferences, webinars and trainings, and new data collection efforts. I’m back in NYC for a few days to catch my breath, enjoy the noisy (in a good way) birds, and fill you in on the many exciting things we were up to in April:

Projects Launched

  • As part of our ongoing #OpenForGood campaign, we launched a new GrantCraft guide, Open For Good: Knowledge Sharing to Strengthen Grantmaking, which explores how funders can open up and share their knowledge with the rest of the social sector, and beyond. And to recognize funders that are already knowledge sharing champions, we also launched the inaugural #OpenForGood Award at the recent GEO conference. (Congrats, GEO, on twenty years of strengthening the philanthropy field!) To nominate a foundation for our new award, visit: http://foundationcenter.org/openforgood.
  • Foundation Center's Knowledge Services staff continue to help the Council on Foundations field its annual Grantmaker Salary & Benefits Survey, which provides the sector with data on staff composition and compensation of U.S. grantmakers. Council members and non-members with paid full-time staff are invited to complete the survey by May 25, so there's still time to participate and receive access to salary benchmarking reports generated from the data collected.
  • We released our second Ghana report, which synthesizes the key outcomes from the Ghana Data Strategy and Capacity Building Workshop hosted by Foundation Center and the SDG Philanthropy Forum in November 2017. The meeting was part of our broader agenda to support the Ghanaian philanthropic sector in the areas of data capacity, collaboration, and effective grantmaking.
  • We launched two leadership series papers on GrantCraft about where power sits in philanthropic practice — From Words to Action: A Practical Philanthropic Guide to Diversity, Equity, and Inclusion, by Barbara Chow; and How Community Philanthropy Shifts Power: What Donors Can Do to Help Make That Happen, by Jenny Hodgson and Anna Pond. Both papers encourage funders to rethink their relationships with grantees, partners, and each other and consider what they can do to foster greater inclusivity and give more power to those who lack it.

Content Published

What We're Excited About

  • We closed our annual CF Insights Columbus Survey. Look for the report coming this June. Learn more about the survey here.
  • We just relaunched our beloved website for the social sector, grantspace.org! The site’s new and improved design makes it easy to navigate to trainings and find Foundation Center locations in your region, and you can also explore hundreds of free topical resources to build your own knowledge and capacity — from anywhere in the world!

Upcoming Conferences and Events

Our staff will be speaking at these upcoming events:

Data Spotlight

  • 356,898 new grants added to Foundation Maps in April, of which 14,423 grants were made to 2,444 organizations outside the U.S.
  • New data sharing partners: Community Foundation of Sarasota County, Inc.; Doris Duke Foundation for Islamic Art; Fay Fuller Foundation; Deaconess Foundation; Otto Bremer Foundation; and Stranahan Foundation. Tell your story through data so we can communicate philanthropy's contribution to making a better world — learn more about our eReporting program.
  • Year-to-date we’ve answered more than 3,000 questions via our live Online Librarian chat service.
  • Foundation Directory Online recently launched new Recipient charts! Quickly gain key insights on more than 500,000 individual Recipient profiles. You can also search 140,000 foundation profiles and over 11 million grants.

If you found this update helpful, feel free to share it or shoot us an email! I’ll be back next month with another update.

Jen Bokoff is director of stakeholder engagement at Foundation Center.

A Quick Guide to Digital Marketing for Nonprofits

May 02, 2018

Dig-marketingDonating to charity has changed for the better over the last few years. These days, pretty much everything takes place online, and giving to charity or supporting a good cause is no different. Which is why charities and nonprofits hoping to stand out had better have a robust online presence.

There are lots of ways to do that, but here are a few basics your organization should be thinking about:

1. Email marketing. Email is one of the best ways to reach supporters and potential donors. Whether your goal is to boost the number of subscribers to your newsletter, keep supporters and volunteers up to date on recent developments, or kick off a fundraising campaign, email is one of the least expensive and most effective ways to do it.

But it's important that your email content and presentation be engaging. Emails that consist of big chunks of dry text and cliched images are more likely to hurt than help. Try to send two but no more than four emails a month — and don't forget to include a CTA (call to action)! (You’d be surprised how many organizations don't.)

One good solution for those just getting into email marketing is MailChimp, an email marketing platform/service that makes it easy to format and structure your email newsletters for maximum impact.

2. Social media presence. Social media has changed the world — mostly for the better. It's a great tool for charities and nonprofits, not least because platforms such as Facebook, Twitter, Instagram, and Pinterest make it easy to share all sorts of campaign materials. With a few lines of code, you can also add social sharing buttons to your website and emails. Why is that important? The more people who follow you, the more donations you're going to receive!

3. Donation pages. Your organization's donation pages should be clear and to the point. People just don't have the time to comb through paragraphs of information and instructions — you want to make it as easy for them to donate to your organization online as it is to purchase a book or a buy pair of socks.

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In the Wake of Tax Reform, Nonprofits Are Counting on Strong Economic Performance

April 26, 2018

Fotolia_5090081_SAs soon as the Tax Cuts and Jobs Act of 2017 was signed into law, companies, nonprofit organizations, individuals, and accountants began to scramble to determine what it meant for them. Coming at the end of an historic year for the stock market, the legislation was expected to further fuel the market's dramatic rise — and it did, for a time. Whether the trend will continue through the end of 2018 remains to be seen.

One way or the other, one sector that will be affected is philanthropy. On its face, the near doubling of the standard deduction for individuals and couples means that significantly fewer filers will itemize their deductions, reducing an important incentive to give. We may not know the full impact on charitable giving for several years, but for 2018 and 2019 philanthropic organizations could certainly benefit from greater clarity with respect to the legislation and its provisions.

If the economic momentum we saw in 2017 continues through the end of 2018, it will be tough to argue that tax reform had nothing to do with stepped-up economic growth and strong fundraising results. The doubling of the standard deduction and the loss of the tax incentives that come with itemization undoubtedly will dampen giving by some households, but the overall economic gains will offset those losses. Furthermore, as corporations benefit from substantially lower tax rates and foundations' endowments benefit from stock market gains, their grantmaking is likely to remain robust and even increase. So in this “high growth” scenario, philanthropy is likely to be unaffected.

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Weekend Link Roundup (April 14-15, 2018)

April 15, 2018

Uncle-sam-taxesOur weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Arts and Culture

Lincoln Center president Deborah L. Spar, who left the top job at Barnard College to helm the performing arts mecca, has decided to step down after only a year. Robin Pogrebin and Michael Cooper report for the New York Times.

And across the East River, the Brooklyn Museum has come under fire for its decision to hire a white woman, Kristen Windmuller-Luna, as a consulting curator for African art. Alex Greenberger reports for ArtNews.

Civil Society

Writing in openDemocracy's Transformation blog, Vern Hughes, director of Civil Society Australia, suggests that the problem with the public and private sectors' "embrace of ‘civil society’ is that it bears little resemblance to what civil society actually is or means. Most of civil society is not constituted formally or headed up by a CEO," adds Hughes. Indeed, "[j]ust 40 years ago, very few not-for-profits or charities had CEOs at all: that term was associated with the corporate sector, and few community groups or charities had even contemplated mimicking the language and culture of such a different sphere. But in just four decades all this has changed, and it has changed at an extraordinarily rapid rate, with very little public discussion or scrutiny of the enormity of the organizational transformation involved and its social and political impact."

Roused by certain statements made by Mark Zuckerberg during his testimony to Congress earlier this week, Philanthropy 2173 blogger Lucy Bernholz shares some thoughts about the often-unappreciated role that civil society organizations and nonprofits play in curating and moderating content for the Facebooks of the world.

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Weekend Link Roundup (March 24-25, 2018)

March 26, 2018

March for our lives_900Our weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Corporate Social Responsibility

In a post on Tech Crunch, Benetech founder Jim Fruchterman applauds BlackRock founder Larry Fink's decision to call out corporate America for its profits-only mindset. In a letter delivered to the CEOs of some of America's largest companies, Fink warns that record profits are no longer enough to garner BlackRock’s support. Instead, "[c]ompanies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.” And two ways they can start to do that, adds Fruchterman, is to 1) put people before algorithms, and 2) treat diversity as their greatest asset.

Fundraising

Is perfectionism hampering your organization's fundraising efforts? "Instead of pursuing perfection," writes Forbes contributor David King, "set your sights on recognizing when good enough is good enough, and start making real progress on your [next] campaign."

What's the best way to get donations from millennials? Moceanic's Sean Triner shares some tips designed to help you "get them while they're young."

Giving

"Charitable giving is not like buying shares of stock or being a venture capitalist," writes Alan Cantor in a new essay on the Philanthropy Daily blog. Whereas "[i]Investors want to know about market conditions, debt ratios, and market share," it is "fiendishly difficult to come up with those kinds of measures for charitable organizations...."

With the federal deductability of state taxes a thing of the past, should high-tax states like New Jersey start thinking about creating a state charitable deduction? The Community Foundation of New Jersey's Hans Dekker thinks so.

Grantmaking

Have you ever taken the time to think about how your funding portfolio might look if your RFP process was designed to be more equitable and inclusive? On Foundation Center's Transparency Talk blog, E.G. Nelson, community health and health equity program manager at Blue Cross and Blue Shield of Minnesota's Center for Prevention, explains how a recent equity scan conducted by the center led to changes in its RFP process.

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Weekend Link Roundup (February 24-25, 2018)

February 25, 2018

George-harrison-guitar-1963-via-APOur weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Children and Youth

In an op-ed piece originally published in The Hill, Mott Foundation president Ridgway White argues that eliminating funding for the 21st Century Community Learning Centers program, as the Trump administration has proposed, would strip "resources from a successful initiative rooted in communities, dismissing decades of evidence proving that consistent participation by students in quality afterschool programs leads to improved school attendance, better grades and higher graduation rates...."

Education

New York has the nation's most diverse public school system. It also is the most segregated. Michelle Chen reports for The Nation

With lots of support from the tech industry, "computer science for all" is making its way into k-12 curricula across the nation. But whose interests are being served, students' or the industry's? And given rapid advances in artificial intelligence, will the short-term focus on filling today's tech-sector jobs ultimately backfire? Benjamin Herold and the Education Week team explore theses questions with some leading thinkers in the field, including Code.org founder Hadi Partovi, the CSforAll Consortium's Ruthe Farmer, the National Science Foundation's Janice Cuny, and University of Michigan professor Megan Tompkins-Stange, who tracks trends in education philanthropy.

On Medium, Nellie Mae Education Foundation president Nick Donohue lays out his hopes for a strategic planning process recently announced by the organization — a process that aims to build on its belief that "to prepare all of New England’s students to succeed, [it needs] to focus on where the need and opportunity gaps are...[which] means thinking more deliberately about how [it] serves low-income students and students of color."

Fundraising

On the GuideStar blog, Adam Weinger shares five strategies designed to boost your fundraising results with matching gifts.

Gun Violence

Inside Philanthropy's Philip Rojc has a roundup of the handful of celebrities and philanthropists who have gone public with support for the student-led #NeverAgain movement that has dominated headlines and acted as a focal point for gun reform advocates nationwide since the mass shooting at Florida's Marjory Stoneman Douglas High School ten days ago.  

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Labels…Do They Matter?

February 22, 2018

I-am-what-you-label-mePhilanthropy researchers have spent a considerable amount of time and effort trying to understand the donor's point of view, and they've taken much of what they've learned and condensed it into a sector-specific typology: Donor. Volunteer. Activist. Advocate. Maybe it's time, however, for a more sophisticated approach to how we classify these types of constituent relationships — and how we structure our organizations around them.

In many nonprofits, departments and staff are organized according to the nature of their constituent involvement. You have volunteer coordinators, corporate donor managers, major gift directors, membership managers, and so on. What's more, many nonprofits still keep their development functions separate from their marketing and communications teams.

The most effective nonprofits don't operate this way.

Ask yourself this: Do the labels we attach to people influence how we relate to them, or how they view their relationship to us?

What do we really mean when we say things like, "She's a key donor." "He's a great volunteer." "She's a real advocate."

Do the people we talk about in those terms see themselves in the same way? Does she see herself as a "donor," or a "volunteer," or an "advocate"? And does it matter if she doesn't?

From donor engagement studies and the research on millennials we have done, we know that most nonprofit supporters don't think of themselves in terms of their transactional relationship with the organizations they support. They don't give or volunteer out of loyalty to an organization. More often than not, their willingness to give or volunteer is rooted in the idea that their support for an organization or cause will improve the lives of others.

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Weekend Link Roundup (February 17-18, 2018)

February 18, 2018

Chloe-kim-02Our weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Education

How can we make strong learning outcomes accessible to every child in public education? Charmaine Jackson Mercer, a new member of the Education team at the William and Flora Hewlett Foundation, shares her thoughts.

Fundraising

Forbes Nonprofit Council member Austin Gallagher, CEO of environmental nonprofit Beneath the Waves, shares five fundraising tips for new nonprofit leaders.

Gun Control

On her Social Velocity blog, Nell Edgington argues that the pattern of social change in America — from the abolition of slavery, to women's suffrage, to the legalization of interracial marriage — should give us hope that Americans, led by moms, will come together to support commonsense gun legislation.

Health

Th real cause of the opiod epidemic that is devastating America? According to a working paper authored by Christopher Ruhm of the University of Virginia its not what you think it is. Richard Florida reports for CityLab.

Human Trafficking

Here on PhilanTopic, Catherine Chen, director of investments at Humanity United, announces that, through its Pathways to Freedom challenge, Atlanta, Chicago and Minneapolis have been invited to partner with the organization to address the urgent problem of human trafficking.

International Affairs/Development

Hungary's right-wing nationalist government has introduced legislation that would empower the interior minister to ban non-governmental organizations that support migration and pose a "national security risk" — a bill seen by many has targeting the "liberal and open-border values" promoted by U.S.-Hungarian financier/philanthropist George Soros. Reuters'Krisztina Than reports.

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Weekend Link Roundup (Jan. 27-28, 2018)

January 28, 2018

640_2015_01_02_15_45_20_04_2015_08_23_13_12_33Our weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Animal Welfare

Following recent allegations of workplace misconduct leveled at Human Society of the U.S. chief executive Wayne Pacelle, Nonprofit Chronicles blogger Marc Gunther takes a closer look at charges of widespread sexual harassment and gender bias in the animal welfare movement. 

Arts and Culture

Be sure to check out the Q&A on Barry's Blog, a service of the Western States Arts Federation, with John E. McGuirk, the recently retired director of the William and Flora Hewlett Foundation's Performing Arts Program.

Fundraising

On the Inside Philanthropy site, IP contributor Mike Scutari asks: When should nonprofit institutions keep a gift that has been tainted by the bad actions of the giver?

Grantseeking

You've been awarded a grant and now the deadline for reporting your program's outcomes is looming. Should you invest as much time and effort into writing the final project report as you did in writing the grant proposal? On the Philanthropy Front and Center-Cleveland blog, Jenna Gonzales, a program associate at the San Antonio Area Foundation, shares six things you can do to "articulate your impact and demonstrate you are a credible partner to consider for future grant opportunities."

Higher Education

At a time when postsecondary educational attainment in the United States remains below 50 percent for the 25-34 year-old age group, "the vast, affordable, and extraordinarily diverse community college system is central to the national debate about access and quality in postsecondary education, and about work life readiness for the next generation of Americans." The Andrew W. Mellon Foundation's Mariët Westermann explains

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Weekend Link Roundup (December 16-17, 2017)

December 17, 2017

Last-minute-gift-ideasOur weekly roundup of noteworthy items from and about the social sector. For more links to great content, follow us on Twitter at @pndblog....

Civil Society

Philanthropy 2173  blogger Lucy Bernholz has released the latest edition of her Blueprint year-in-review survey and is inviting readers (and everyone else) to share their civil society predictions for 2018, which she will review in a live discussion on January 11 with David Callahan (@InsidePhilanthr), Trista Harris (@TristaHarris), Julie Broome (@AriadneNetwork), and moderator Crystal Hayling (@CHayling).

Democrat Doug Jones's victory over Republican Roy Moore in the special election to fill Attorney General Jeff Session's vacated seat in deep red Alabama was "a victory for the black women-led voter registration and mobilization movement...that has been working against stiff headwinds for months — decades, really — to ensure democracy prevails in a state with some of the most onerous barriers to voting in the country," writes Ryan Schlegel on the NCRP blog. 

And here on PhilanTopic, Mark Rosenman argues that the threat to Social Security, Medicare, and Medicaid represented by the Republican tax plan making its way through Congress means that, now more than ever, foundations need to step up for democracy.

Fundraising

Can a little behavioral economics help nonprofits raise more money? Bloomberg View columnist and legal scholar Cass R. Sunstein thinks so.

Giving

There’s no one right way to give. But there are lots of things you can do to make yourself a better giver. The folks at Bloomberg Business have put together a great guide to help you get started.

In his latest, Denver Post On Philanthropy columnist Bruce DeBoskey reviews Generation Impact: How Next Gen Donors Are Revolutionizing Giving, by Sharna Goldseker and Michael Moody. And be sure to check out our review, by the Foundation Center's Erin Nylen-Wysocki, here.

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[Review] 'Engine of Impact: Essentials of Strategic Leadership in the Nonprofit Sector'

November 28, 2017

The nonprofit sector has never faced more difficult challenges — or had the potential to create greater impact — than it does today, argue William F. Meehan III, director emeritus of McKinsey & Company, and Kim Starkey Jonker, president and CEO of King Philanthropies, in their new book, Engine of Impact: Essentials of Strategic Leadership in the Nonprofit Sector. But for nonprofits — by 2025 projected to need up to $300 billion more annually beyond currently expected revenues in order to meet demand — to benefit from the largest intergenerational wealth transfer in U.S. history (an estimated $59 trillion expected to change hands between 2007 and 2061), they will have to "earn the right to expand [their] role and maximize [their] impact" in what Meehan and Jonker refer to as the coming "Impact Era."

Book_engine_of_impact_3dDrawing on a number of surveys, including the 2016 Stanford Survey on Leadership and Management in the Nonprofit Sector; a variety of Stanford Social Innovation Review articles, business and nonprofit management books, and Meehan's course on nonprofit leadership at the Stanford Graduate School of Business; and Jonker's experience overseeing the Henry R. Kravis Prize in Nonprofit LeadershipEngine of Impact outlines the challenges nonprofits currently face — lack of impact data, transparency, and sustainable operational support; donors' tendency to give impulsively to well-known organizations rather than high-impact ones; ineffective boards — and then explores a number of tools that nonprofits can use to address those challenges. They do not include venture philanthropy or impact investments, which Meehan and Jonker, somewhat "controversially," are skeptical of. Instead, they urge nonprofits to embrace the "essentials of strategic leadership" — mission, strategy, impact evaluation, insight and courage, funding, talent/organization, and board governance — which, when brought together thoughtfully and intentionally, create an engine of impact that drives organizational success.

Quoting liberally from business management expert Peter Drucker, Ashoka founder Bill Drayton (an early mentor of Meehan's), Good to Great author Jim Collins, and other luminaries, the authors illustrate each component of strategic leadership with concrete examples often drawn from the work of Kravis Prize winners such as the Afghan Institute of Learning (AIL), BRACLandesa, and Helen Keller International. And while they concede that some of them may be obvious, they are quick to note, based on survey results, that they are not all well understood or effectively implemented.

They emphasize, for example, the importance of a well-crafted mission statement, and caution organizations against mission creep, even if avoiding the latter means saying no to a new funding source. Indeed, saying "no" seems to be a critical part of strategic leadership, in that the urgent need to achieve maximum impact in a time of enormous challenges and limited resources is too important for nonprofit leaders to be distracted by non-mission-aligned activities — or by debates over semantics (e.g., "theory of change" vs. "logic model"): "if you ever find yourself caught in a debate about these terms' usage," Meehan and Jonkers write, "we suggest you leave the room immediately. We do."

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Spoiler Alert: It’s Not All About Fundraising

November 07, 2017

Spoiler-alertAs a nonprofit leader, you'll be delighted to learn that new research affirms what most of us knew: Americans are generous. In fact, this year’s edition of Giving USA found that charitable giving by individuals in the U.S. was up nearly 4 percent in 2016, hitting an all-time high.

But as The Chronicle of Philanthropy notes in How America Gives, a recently released analysis of American giving patterns, these gifts are coming from fewer people. In 2015, the Chronicle notes,

only 24 percent of taxpayers reported a charitable gift....That’s down from 2000 to 2006, years when that figure routinely reached 30 or 31 percent....

While the Chronicle suggests the drop off could be due to a decrease in the number of Americans itemizing deductions on their tax returns, they also point to other possibilities: the lingering after effects of the Great Recession, an increase in the number of struggling middle-class families, more competition for fewer dollars.

And then there's the millennial factor. The generation born between 1980 and 2000 is the largest in American history, and as the Chronicle notes, "it's well known that [millennials] aren't embracing traditional ideas of giving."

It's a trend that's reflected in our own research. Indeed, Phase 2 of our 2017 Millennial Impact Report found that the millennial generation doesn't rank giving — or volunteering — as all that meaningful in terms of effecting change. In the study, survey respondents were asked to rank their typical cause/social issue-related behaviors in order of how influential they believed each to be. Out of ten actions, volunteering for a cause or organization ranked sixth while giving ranked eighth — well behind other actions such as signing a petition, attending a march or rally, voting, or taking to social media to share one's views.

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Best Practices for Implementing New Software

October 16, 2017

Puzzle_cooperation_250If your foundation or charity is thinking about implementing new software, it's essential that it have a well-thought-out technology strategy in place before proceeding. Such a strategy should include a holistic view of the pros and cons of the software under consideration, buy-in from key stakeholders, and a focus on ROI as well as costs.

Of course, any software implementation should be a team effort that has been blessed by leadership and is conducted in real partnership with the software implementer. Settling on a software solution that solves one problem for a single department without thinking through the entire organization's technology needs and ecosystem can lead to more problems than it solves, including:

  • a fatal lack of buy-in from staff and management;
  • technology needs that go unaddressed;
  • duplication of effort; and
  • lack of systems integration.

Selecting a vendor based on a solution's cosmetic features while ignoring the implementer's competence and capacity can also cause problems. And because many foundations and nonprofits are laser-focused on initial costs and frequently ignore longer-term return-on-investment (ROI) calculations, especially when it comes to choosing a firm to implement a solution, organizations often end up with software that is inexpensive but does nothing to drive impact or improve their bottom lines.

Long story short? Software solutions that appear to be inexpensive at first glance can result in significant unaccounted-for costs during the implementation process. Which is why forward-thinking organizations look for solutions that can help them advance their mission and yield a better-than-average return on investment.

Here are five types of software that are useful for foundations and grantmaking charities:

  1. CRM: Provides a holistic view of the constituent experience across the entire organization.
  2. Fundraising: Gives a clear view of performance and yield (including data enrichment services), processes donations, and helps empower your organization's “evangelists” to raise money on your behalf.
  3. Financial: Provides in-depth record keeping and custom reports that allow you to drill down into your finances.
  4. Grants management and impact measurement: Identifies, tracks, and measures the impact of grants and gifts (both cash and in-kind) against concrete outcomes.
  5. Analytics: Is used to harness the power of data and connect with constituents, highlight areas of operational improvement, and generate insights into potential organizational investments.

So how can organizations set themselves up for long-term success once they've chosen one or more of the above solutions? Here are five best software implementation practices:

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    — Martin Luther King, Jr. (1929-1968)

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